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Research Output 2005 2019

2019

CoFlux: Robustly correlating KPIs by fluctuations for service troubleshooting

Su, Y., Zhao, Y., Xia, W., Liu, R., Bu, J., Zhu, J., Cao, Y., Li, H., Niu, C., Zhang, Y., Wang, Z. & Pei, D., Jun 24 2019, Proceedings of the International Symposium on Quality of Service, IWQoS 2019. Association for Computing Machinery, Inc, 13. (Proceedings of the International Symposium on Quality of Service, IWQoS 2019).

Stevens Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Internet
Industry
Tuning
Fluctuations
Key performance indicators
Supply chain management
Industry
Visibility
Food supply
Costs
1 Citation (Scopus)

Robust and Rapid Clustering of KPIs for Large-Scale Anomaly Detection

Li, Z., Zhao, Y., Liu, R. & Pei, D., Jan 22 2019, 2018 IEEE/ACM 26th International Symposium on Quality of Service, IWQoS 2018. Institute of Electrical and Electronics Engineers Inc., 8624168. (2018 IEEE/ACM 26th International Symposium on Quality of Service, IWQoS 2018).

Stevens Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Clustering algorithms
Time series
Phase shift
Labeling
Tuning
2018

Data-driven job capability profiling

Liu, R., Agrawal, B., Vempaty, A., Sherchan, W., Sin, S. & Tan, M., Jan 1 2018, Artificial Intelligence in Education - 19th International Conference, AIED 2018, Proceedings. Luckin, R., Porayska-Pomsta, K., du Boulay, B., Mavrikis, M., Penstein Rosé, C., McLaren, B., Martinez-Maldonado, R. & Hoppe, H. U. (eds.). Springer Verlag, p. 187-192 6 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 10948 LNAI).

Stevens Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Personnel
Deep learning
2017
1 Citation (Scopus)

4C: Continuous cognitive career companions

Agrawal, B., Liu, R., Kokku, R., Chee, Y. M., Jagmohan, A., Nitta, S., Tan, M. & Sin, S., Jan 1 2017, Artificial Intelligence in Education - 18th International Conference, AIED 2017, Proceedings. Springer Verlag, Vol. 10331 LNAI. p. 623-629 7 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 10331 LNAI).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Natural Language
Learning systems
Open Problems
Machine Learning
Evaluation
2016
3 Citations (Scopus)

An unsupervised collaborative approach to identifying home and work locations

Liu, R., Buccapatnam, S., Gifford, W. M. & Sheopuri, A., Jul 20 2016, Proceedings - 2016 IEEE 17th International Conference on Mobile Data Management, IEEE MDM 2016. Institute of Electrical and Electronics Engineers Inc., Vol. 2016-July. p. 310-317 8 p. 7517810

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Trajectories

Second Order-Based Real-Time Anomaly Detection for Application Maintenance Services

Li, F., Li, Q., Mei, L., Li, S., Liu, R., Chen, W. & Wang, F., Feb 5 2016, Proceedings - 2015 International Conference on Services Science, ICSS 2015. Institute of Electrical and Electronics Engineers Inc., p. 37-44 8 p. 7400769. (Proceedings of International Conference on Service Science, ICSS; vol. 2016-February).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Servers
Anomaly detection
Incidents
Experiments
Anomaly
2015
2 Citations (Scopus)

Impact of socio-technical network on process performance

Liu, R. & Kumar, A., Jan 19 2015, CollaborateCom 2014 - Proceedings of the 10th IEEE International Conference on Collaborative Computing: Networking, Applications and Worksharing. Institute of Electrical and Electronics Engineers Inc., p. 243-252 10 p. 7014570. (CollaborateCom 2014 - Proceedings of the 10th IEEE International Conference on Collaborative Computing: Networking, Applications and Worksharing).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Industry
Personnel

Service delivery resource management using a socially enhanced resource model

Liu, R., Agarwal, S., Sindhgatta, R. R. & Lee, J., Aug 12 2015, Maximizing Management Performance and Quality with Service Analytics. IGI Global, p. 148-177 30 p.

Stevens Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingChapter

Software
Social Support
Industry
2014
3 Citations (Scopus)

Big Data architecture for IT incident management

Liu, R., Li, Q., Li, F., Mei, L. & Lee, J., Jan 1 2014, Proceedings of 2014 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2014. Institute of Electrical and Electronics Engineers Inc., p. 424-429 6 p. 6960762

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Availability
Big data
Incidents
Interruption
Analytical techniques
10 Citations (Scopus)

Incident ticket analytics for IT application management services

Li, T. H., Liu, R., Sukaviriya, N., Li, Y., Yang, J., Sandin, M. & Lee, J., Oct 17 2014, Proceedings - 2014 IEEE International Conference on Services Computing, SCC 2014. Ferrari, E., Kaliappa, R. & Hung, P. C. K. (eds.). Institute of Electrical and Electronics Engineers Inc., p. 568-574 7 p. 6930581. (Proceedings - 2014 IEEE International Conference on Services Computing, SCC 2014).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Outsourcing
Industry
2013
5 Citations (Scopus)

Accelerating collaboration in task assignment using a socially enhanced resource model

Liu, R., Agarwal, S., Sindhgatta, R. R. & Lee, J., Aug 13 2013, Business Process Management - 11th International Conference, BPM 2013, Proceedings. p. 251-258 8 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 8094 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Task Assignment
Resources
Electric network analysis
Process Industry
Social Network Analysis
3 Citations (Scopus)

Application management services analytics

Li, Y., Li, T. H., Liu, R., Yang, J. & Lee, J., Oct 30 2013, Proceedings of 2013 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2013. p. 366-371 6 p. 6611442. (Proceedings of 2013 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2013).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Industry
Productivity
Service management
Quality of service
Signal processing
2012
3 Citations (Scopus)

A two-tier data-centric framework for flexible business process management

Liu, R., Pinel, F., Wu, F. Y. & Shan, Z., Dec 1 2012, 18th Americas Conference on Information Systems 2012, AMCIS 2012. Vol. 3. p. 1931-1942 12 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

process management
Industry
Process design
flexibility
travel

Disentangling the value of information and analytics through componentized business architecture

Glissmann, S., Sanz, J., Liu, R. & Becker, V., Jan 1 2012, Proceedings of the 45th Annual Hawaii International Conference on System Sciences, HICSS-45. IEEE Computer Society, p. 4250-4259 10 p. 6149412. (Proceedings of the Annual Hawaii International Conference on System Sciences).

Stevens Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Industry
Insurance
Information management
Information technology
Managers
7 Citations (Scopus)

IT incident management by analyzing incident relations

Liu, R. & Lee, J., Nov 9 2012, Service-Oriented Computing - 10th International Conference, ICSOC 2012, Proceedings. p. 631-638 8 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 7636 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Service Operations
Industry
Quality of Service
Quality of service
Availability
2 Citations (Scopus)

Sustained competitive advantage using business entities (SCUBE): A practical approach for business agility

Bordella, M. D., Liu, R., Ravarini, A., Wu, F. Y. & Nigam, A., Jan 1 2012, Information Systems: Crossroads for Organization, Management, Accounting and Engineering: ItAIS: The Italian Association for Information Systems. Springer New York, p. 11-18 8 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Industry
Statistical Factor Analysis
2011
14 Citations (Scopus)

Business artifact-centric modeling for real-time performance monitoring

Liu, R., Vaculín, R., Shan, Z., Nigam, A. & Wu, F., Sep 20 2011, Business Process Management - 9th International Conference, BPM 2011, Proceedings. p. 265-280 16 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 6896 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Performance Monitoring
Monitoring
Real-time
Modeling
Paradigm
13 Citations (Scopus)

Leveraging information sharing to configure supply chains

Liu, R. & Kumar, A., Mar 1 2011, In : Information Systems Frontiers. 13, 1, p. 139-151 13 p.

Stevens Institute of Technology

Research output: Contribution to journalArticle

Information Sharing
Supply Chain
Supply chains
Configuration
Value of Information

Operational innovation: From principles to methodology

Della Bordella, M., Ravarini, A., Wu, F. Y. & Liu, R., Jan 1 2011, Information Technology and Innovation Trends in Organizations - ItAIS: The Italian Association for Information Systems. Physica-Verlag, p. 29-36 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Innovation
Industry
Competitive advantage
Methodology
Data structures
4 Citations (Scopus)

Towards a method for realizing sustained competitive advantage through business entity analysis

Della Bordella, M., Liu, R., Ravarini, A., Wu, F. Y. & Nigam, A., Jan 1 2011, Enterprise, Business-Process and Information Systems Modeling - 12th International Conference, BPMDS 2011 and 16th International Conference, EMMSAD 2011 held at CAiSE 2011, Proceedings. Springer Verlag, p. 216-230 15 p. (Lecture Notes in Business Information Processing; vol. 81 LNBIP).

Stevens Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Industry
Business
Competitive advantage
Model Driven Architecture
Business Model
1 Citation (Scopus)

Uniform modeling of resources and business processes using business entities

Liu, R., Nigam, A., Shan, Z. & Wu, F., Sep 29 2011, Proceedings - 2011 IEEE International Conference on Services Computing, SCC 2011. p. 693-700 8 p. 6009324

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Business Process
Resources
Modeling
Industry
Resource allocation
2010
1 Citation (Scopus)

Creating a minimal adapter for multiple business process composition

Shan, Z., Kumar, A. & Liu, R., Jan 1 2010.

Research output: Contribution to conferencePaper

Chemical analysis
Industry
Integer programming
5 Citations (Scopus)

Integrated modeling of performance monitoring with business artifacts

Liu, R., Nigam, A., Jeng, J. J., Shieh, C. R. & Wu, F. Y., Dec 1 2010, Proceedings - IEEE International Conference on E-Business Engineering, ICEBE 2010. p. 64-71 8 p. 5704276. (Proceedings - IEEE International Conference on E-Business Engineering, ICEBE 2010).

Stevens Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Monitoring
Industry

On predicting impacts of customizations to standard business processes

Mazzoleni, P., Rembert, A., Akkiraju, R. & Liu, R., Dec 1 2010, Service-Oriented Computing - 8th International Conference, ICSOC 2010, Proceedings. p. 557-562 6 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 6470 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Customization
Business Process
Industry
Repository
Standards
14 Citations (Scopus)

Transforming activity-centric business process models into information-centric models for SOA solutions

Liu, R., Wu, F. Y. & Kumaran, S., Oct 1 2010, In : Journal of Database Management. 21, 4, p. 14-34 21 p.

Research output: Contribution to journalArticle

Service oriented architecture (SOA)
Industry
2009
2 Citations (Scopus)

Business entities: An SOA approach to progressive core banking renovation

Liu, R., Wu, F., Patnaik, Y. & Kumaran, S., Dec 1 2009, SCC 2009 - 2009 IEEE International Conference on Services Computing. p. 466-473 8 p. 5283920

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Service oriented architecture (SOA)
Industry
Reusability
2008
24 Citations (Scopus)

A RESTful architecture for service-oriented business process execution

Kumaran, S., Liu, R., Dhoolia, P., Heath, T., Nandi, P. & Pinel, F., Dec 1 2008, IEEE International Conference on e-Business Engineering, ICEBE'08 - Workshops: AiR'08, EM2I'08, SOAIC'08, SOKM'08, BIMA'08, DKEEE'08. p. 197-204 8 p. 4690617

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Industry
Business process
Service-oriented
Evaluation
Business process management
12 Citations (Scopus)

A rule-based framework using role patterns for business process compliance

Kumar, A. & Liu, R., Dec 15 2008, Rule Representation, Interchange and Reasoning on the Web - International Symposium, RuleML 2008, Proceedings. p. 58-72 15 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 5321 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Business Process
Compliance
Industry
Requirements
Role-based Access Control
93 Citations (Scopus)

On the duality of information-centric and activity-centric models of business processes

Kumaran, S., Liu, R. & Wu, F. Y., Jul 2 2008, Advanced Information Systems Engineering - 20th International Conference, CAiSE 2008, Proceedings. p. 32-47 16 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 5074 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Business Process
Duality
Business Process Modeling
Industry
First-principles
2007
95 Citations (Scopus)

A formal modeling approach for supply chain event management

Liu, R., Kumar, A. & van der Aalst, W., Apr 1 2007, In : Decision Support Systems. 43, 3, p. 761-778 18 p.

Research output: Contribution to journalArticle

Petri nets
Supply chains
Sensitivity analysis
Color
Event management
1 Citation (Scopus)
Industry
Life cycle
Insurance
Flow control
Process design
1 Citation (Scopus)

Artifact-based modeling approach for business processes management

Bhattacharya, K., Hull, R., Liu, R. & Su, J., Dec 1 2007, p. 65-74. 10 p.

Stevens Institute of Technology

Research output: Contribution to conferencePaper

Industry
Life cycle
Insurance
Flow control
Process design
82 Citations (Scopus)

Modeling business contexture and behavior using business artifacts

Liu, R., Bhattacharya, K. & Wu, F. Y., Dec 1 2007, Advanced Information Systems Engineering - 19th International Conference, CAiSE 2007, Proceedings. Vol. 4495 LNCS. p. 324-339 16 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 4495 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Modeling
Industry
Business
Formal Analysis
Best Practice
177 Citations (Scopus)

Towards formal analysis of artifact-centric business process models

Bhattacharya, K., Gerede, C., Hull, R., Liu, R. & Su, J., Dec 1 2007, Business Process Management - 5th International Conference, BPM 2007, Proceedings. Vol. 4714 LNCS. p. 288-304 17 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 4714 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Formal Analysis
Business Model
Business Process
Business Process Modeling
Process Model
2006

Managing supply chain events to build senseand- respond capability

Liu, R., Kumar, A. & van der Aalst, W. M. P., Dec 1 2006, p. 117-134. 18 p.

Stevens Institute of Technology

Research output: Contribution to conferencePaper

Supply chains
Petri nets
Sensitivity analysis
Color
Experiments
5 Citations (Scopus)

Simulation results for supply chain configurations based on information sharing

Liu, R., Kumar, A. & Stenger, A. J., Dec 1 2006, Proceedings of the 2006 Winter Simulation Conference, WSC. p. 627-635 9 p. 4117663. (Proceedings - Winter Simulation Conference).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Information Sharing
Supply Chain
Supply chains
Configuration
Simulation
2005
98 Citations (Scopus)

An analysis and taxonomy of unstructured workflows

Liu, R. & Kumar, A., Oct 31 2005, In : LECTURE NOTES IN COMPUTER SCIENCE. 3649, p. 268-284 17 p.

Stevens Institute of Technology

Research output: Contribution to journalConference article

Taxonomies
Taxonomy
Work Flow
Correctness
Bisimulation