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Research Output 2005 2019

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Chapter
2015

Service delivery resource management using a socially enhanced resource model

Liu, R., Agarwal, S., Sindhgatta, R. R. & Lee, J., Aug 12 2015, Maximizing Management Performance and Quality with Service Analytics. IGI Global, p. 148-177 30 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Software
Social Support
Industry
2012
2 Citations (Scopus)

Sustained competitive advantage using business entities (SCUBE): A practical approach for business agility

Bordella, M. D., Liu, R., Ravarini, A., Wu, F. Y. & Nigam, A., Jan 1 2012, Information Systems: Crossroads for Organization, Management, Accounting and Engineering: ItAIS: The Italian Association for Information Systems. Springer New York, p. 11-18 8 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Industry
Statistical Factor Analysis