Examining the effects of manager-subordinate gender match on managerial response to voice

Cristiano L. Guarana, Junchao (Jason) Li, Morela Hernandez

Research output: Contribution to journalArticlepeer-review

Abstract

In this article we examine the effects of manager-subordinate gender match on managerial response to employee voice. Drawing from social comparison theory, we propose that managers high on social comparison orientation respond more favorably to voice expressions that come from opposite-gender subordinates than to those from same-gender ones. Given the importance of social emotions to social comparison processes, we posit that gratitude can play a central role in determining managerial response to voice expressions. In two experimental studies with managers in Brazil (Study 1) and the United States (Study 2), we found consistent support for our hypothesized interactive effect of social comparison orientation and manager-subordinate gender match on managerial response to voice expressions. In addition, we found that managers' experienced gratitude mediated this effect (Study 2). Theoretical and practical implications are discussed.

Original languageEnglish (US)
Pages (from-to)147-160
Number of pages14
JournalJournal of Experimental Social Psychology
Volume72
DOIs
StatePublished - Sep 2017
Externally publishedYes

All Science Journal Classification (ASJC) codes

  • Social Psychology
  • Sociology and Political Science

Keywords

  • Gender
  • Gratitude
  • Social comparison
  • Voice

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