Impact of analytical alignment on a paradox mindset and resilience

TY - JOUR

T1 - Impact of analytical alignment on a paradox mindset and resilience

AU - Yoo, Dong

AU - Roh, James

N1 - Publisher Copyright: © 2024, Emerald Publishing Limited.

PY - 2024/2/21

Y1 - 2024/2/21

N2 - Purpose: In a fast-paced and hypercompetitive environment, organizational members are awash with paradoxes where they are forced to accomplish opposing goals simultaneously (“both/and”) instead of choosing one over the other (“either/or”). The literature has acknowledged paradox as a common type of contradiction in managing information and information technology (IT), but few studies have investigated how individuals can leverage paradoxical tensions. Drawing upon paradox theory, this study develops a research model that embodies a “both/and” paradigm in paradoxical tensions via analytical alignment, a paradox mindset and resilience under environmental dynamism. Design/methodology/approach: This study examines the research model using hierarchical regression analysis with 308 analytics experts. Findings: Empirical results find that the alignment of analytical technology and data-driven culture (AT-2DC) has a positive effect on a paradox mindset. Results also show that a paradox mindset has a positive influence on resilience. AT-2DC alignment also mediates the relationship between paradox mindset and resilience. In addition, AT-2DC alignment is more critical to a paradox mindset under a high level of environmental dynamism. Originality/value: This study sheds light on how individuals can leverage paradoxical tensions with a “both/and” perspective and stay resilient when managing opposing demands and changes.

AB - Purpose: In a fast-paced and hypercompetitive environment, organizational members are awash with paradoxes where they are forced to accomplish opposing goals simultaneously (“both/and”) instead of choosing one over the other (“either/or”). The literature has acknowledged paradox as a common type of contradiction in managing information and information technology (IT), but few studies have investigated how individuals can leverage paradoxical tensions. Drawing upon paradox theory, this study develops a research model that embodies a “both/and” paradigm in paradoxical tensions via analytical alignment, a paradox mindset and resilience under environmental dynamism. Design/methodology/approach: This study examines the research model using hierarchical regression analysis with 308 analytics experts. Findings: Empirical results find that the alignment of analytical technology and data-driven culture (AT-2DC) has a positive effect on a paradox mindset. Results also show that a paradox mindset has a positive influence on resilience. AT-2DC alignment also mediates the relationship between paradox mindset and resilience. In addition, AT-2DC alignment is more critical to a paradox mindset under a high level of environmental dynamism. Originality/value: This study sheds light on how individuals can leverage paradoxical tensions with a “both/and” perspective and stay resilient when managing opposing demands and changes.

UR - https://www.scopus.com/pages/publications/85182419907

UR - https://www.scopus.com/pages/publications/85182419907#tab=citedBy

U2 - 10.1108/JEIM-03-2023-0138

DO - 10.1108/JEIM-03-2023-0138

M3 - Article

SN - 1741-0398

VL - 37

SP - 288

EP - 306

JO - Journal of Enterprise Information Management

JF - Journal of Enterprise Information Management

IS - 1

ER -