TY - JOUR
T1 - Perceptions of Supervisors of Peer Support Workers (PSW) in Behavioral Health
T2 - Results from a National Survey
AU - Foglesong, Dana
AU - Spagnolo, Amy B.
AU - Cronise, Rita
AU - Forbes, Joanne
AU - Swarbrick, Peggy
AU - Edwards, Jonathan P.
AU - Pratt, Carlos
N1 - Funding Information: The authors thank Cheryl Gagne, of BRSS TACS [7] for her support in developing and reviewing the survey language prior to dissemination, and gratefully acknowledge the sponsorship of the State of Florida, Agency for Health Care Administration, which gave permission to Magellan to share the results of these analyses. The findings and conclusions described herein are those of the authors and do not necessarily represent the positions of Magellan Complete Care, Inc., the State of Florida, Agency for Health Care Administration, or other institutions with which the authors are affiliated. Publisher Copyright: © 2021, The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature.
PY - 2022/4
Y1 - 2022/4
N2 - This content analysis of open-ended survey responses compares and contrasts perceptions on supervision from supervisors with experience providing direct peer support services (PS) and supervisors without experience providing direct peer support services (NPS).A 16-item online survey was distributed via the National Association of Peer Supporters (N.A.P.S.) listserv and through peer networks and peer run organizations. Responses from 837 respondents, across 46 US states, were analyzed. Four open ended questions assessed supervisors’ perceptions on differences supervising peer support workers (PSW) as compared to other staff, important qualities of PSW supervisors, roles when supervising a PSW, and concerns about PSWs in the organization. Among NPS and PS, three major differences in themes emerged: the knowledge required of supervisors, understanding of the role of the PSW, and supervisors’ beliefs regarding PSW competencies. PS have a more nuanced understanding of the peer support worker role and the impact of lived experience in the role.
AB - This content analysis of open-ended survey responses compares and contrasts perceptions on supervision from supervisors with experience providing direct peer support services (PS) and supervisors without experience providing direct peer support services (NPS).A 16-item online survey was distributed via the National Association of Peer Supporters (N.A.P.S.) listserv and through peer networks and peer run organizations. Responses from 837 respondents, across 46 US states, were analyzed. Four open ended questions assessed supervisors’ perceptions on differences supervising peer support workers (PSW) as compared to other staff, important qualities of PSW supervisors, roles when supervising a PSW, and concerns about PSWs in the organization. Among NPS and PS, three major differences in themes emerged: the knowledge required of supervisors, understanding of the role of the PSW, and supervisors’ beliefs regarding PSW competencies. PS have a more nuanced understanding of the peer support worker role and the impact of lived experience in the role.
KW - Attitudes of supervisors of peer support workers
KW - Peer supervision
KW - Peer support worker
KW - Role of the supervisor of peer support workers
KW - Supervision of peer support worker
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U2 - https://doi.org/10.1007/s10597-021-00837-2
DO - https://doi.org/10.1007/s10597-021-00837-2
M3 - Article
C2 - 34089113
SN - 0010-3853
VL - 58
SP - 437
EP - 443
JO - Community Mental Health Journal
JF - Community Mental Health Journal
IS - 3
ER -