Performance effects of positive and negative affective states in a collaborative information seeking task

Roberto González-Ibáñez, Chirag Shah

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Scopus citations

Abstract

Collaborative information seeking (CIS) is a common process carried out by groups in a wide variety of situations and contexts. From family activities to business tasks, people typically engage in collaborative search practices while working toward a common goal. In collaborative settings, various aspects of human behavior influence the way people interact with each other and make decisions. One of these aspects corresponds to emotions and related affective processes such as mood and feelings. Studies in social psychology have suggested that group dynamics and their performance may be affected by the interaction of affective processes, in particular positive and negative ones. Although such findings have been derived in different group situations, to the best of our knowledge none of them refer to the particular case of CIS. Based on previous studies, we investigate to what extent positive and negative affective states relate to group performance in CIS. To carry out this study, we designed an experiment with 45 dyads distributed in three configurations based on initial affective states: (1) positive-positive, (2) positive-negative, and (3) negative-negative. To achieve these initial conditions, members of each dyad were individually exposed to affective stimuli. Following, each dyad worked on a precision-oriented search task. Our results suggest that the three interactions of affective states have different implications on the performance of dyads. In particular, the negative-negative configuration performed significantly better than the other two configurations. Conversely, performance of the positive-negative condition was found to be significantly lower than the other two conditions. Findings from this work have practical implications for applications such as team design in tasks involving CIS.

Original languageEnglish (US)
Title of host publicationCollaboration and Technology - 20th International Conference, CRIWG 2014, Proceedings
PublisherSpringer Verlag
Pages153-168
Number of pages16
ISBN (Print)9783319101651
DOIs
StatePublished - Jan 1 2014
Event20th International Conference on Collaboration and Technology, CRIWG 2014 - Santiago, Chile
Duration: Sep 7 2014Sep 10 2014

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume8658 LNCS

Other

Other20th International Conference on Collaboration and Technology, CRIWG 2014
CountryChile
CitySantiago
Period9/7/149/10/14

All Science Journal Classification (ASJC) codes

  • Theoretical Computer Science
  • Computer Science(all)

Keywords

  • affective states
  • collaboration
  • information seeking
  • performance

Fingerprint Dive into the research topics of 'Performance effects of positive and negative affective states in a collaborative information seeking task'. Together they form a unique fingerprint.

  • Cite this

    González-Ibáñez, R., & Shah, C. (2014). Performance effects of positive and negative affective states in a collaborative information seeking task. In Collaboration and Technology - 20th International Conference, CRIWG 2014, Proceedings (pp. 153-168). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8658 LNCS). Springer Verlag. https://doi.org/10.1007/978-3-319-10166-8_14