Abstract
Objective:Aggression from patients and families on health care providers (HCP) is common yet understudied. We measured its prevalence and impact on HCPs in inpatient and outpatient settings.Methods:Four thousand six hundred seven HCPs employed by a community teaching hospital received an anonymous survey with results analyzed.Results:Of 1609 HCPs (35%) completing the survey, 88% of inpatient staff reported experiencing different types of aggression compared to 82% in outpatient setting. Almost half did not report it to their supervisor. Younger staff were more likely to report abuse. Negative impacts on productivity and patient care were reported. A third of all responders' indicated negative effects on mental health.Conclusions:Despite negative impacts on staff wellbeing and productivity, patient/family aggression toward HCPs is highly prevalent and underreported. Our healthcare system needs measures to address staff security and wellness.
| Original language | English |
|---|---|
| Pages (from-to) | E136-E144 |
| Journal | Journal of occupational and environmental medicine |
| Volume | 64 |
| Issue number | 3 |
| DOIs | |
| State | Published - Mar 1 2022 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 3 Good Health and Well-being -
SDG 16 Peace, Justice and Strong Institutions
ASJC Scopus subject areas
- Public Health, Environmental and Occupational Health
Keywords
- Clinical setting
- Employee health
- Health care
- Mental health
- Workplace violence
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