The impact of mutual monitoring and enterprise system integration on the empowerment of managers

Ethan Kinory; Joseph Canada

doi:https://doi.org/10.4018/IJEIS.2020040101

The impact of mutual monitoring and enterprise system integration on the empowerment of managers

Ethan Kinory, Joseph Canada

Camden School of Business

Rutgers, The State University

Research output: Contribution to journal › Article › peer-review

1 Scopus citations

Abstract

Companies are increasingly adopting enterprise systems in order to realize the significant operational advantages they convey. These benefits include reductions in operating costs, improved customer service, and efficiency gains. Using the theoretical lens of Mary Parker Follett, this article explores potential behavioral benefits associated with enterprise systems. Evidence provided by the authors' field survey suggests that enterprise systems empower managers by enhancing both mutual monitoring and social identification among peer managers.

Original language	American English
Pages (from-to)	1-21
Number of pages	21
Journal	International Journal of Enterprise Information Systems
Volume	16
Issue number	2
DOIs	https://doi.org/10.4018/IJEIS.2020040101
State	Published - Apr 1 2020

ASJC Scopus subject areas

Management Information Systems
Computer Science Applications
Information Systems and Management

Keywords

Enterprise systems
Impact
Integration
Mutual monitoring
Psychological empowerment
Social identification

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https://doi.org/10.4018/IJEIS.2020040101

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abstract = "Companies are increasingly adopting enterprise systems in order to realize the significant operational advantages they convey. These benefits include reductions in operating costs, improved customer service, and efficiency gains. Using the theoretical lens of Mary Parker Follett, this article explores potential behavioral benefits associated with enterprise systems. Evidence provided by the authors' field survey suggests that enterprise systems empower managers by enhancing both mutual monitoring and social identification among peer managers.",

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note = "Funding Information: This research was supported by the Institute of Managerial Accountants. This paper emerged from an earlier version that was written in partial fulfilment of the requirements for the degree of doctorate of philosophy in business administration. Special thanks to the members of the dissertation committee: Dr. Vicky Arnold, Dr. Tanya Benford, Dr. Robin Roberts, and Dr. Steve Sutton. Publisher Copyright: Copyright {\textcopyright} 2020, IGI Global.",

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The impact of mutual monitoring and enterprise system integration on the empowerment of managers

Abstract

ASJC Scopus subject areas

Keywords

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